Development of Proptech strategy for Bpost

Evaluation of current IWMS

Our assignment at Bpost started by evaluating whether their current IWMS (Archibus) meets the requirements of a backbone and whether it can/should be retained.

(In Internet terminology, a backbone is a system of high-speed computer connections that carries the data traffic of the networks connected to the backbone. A connected network may itself have a backbone..)

First, the requirements and evaluation criteria were determined, and then the requirements were assessed from four points of view:

• From the stakeholders, by means of interviews: What do SO managers think of Archibus?
• From the market point of view: Market survey among current and former users of Archibus and other FMIS/IWMS.
• From the tool (Archibus): Which functionalities does Archibus offer as a backbone?
• From the provider's point of view: Which perspectives does Archibus/the provider offer in this area?

Determine Proptech strategy with implementation plan

In a second part of the assignment, Freestone mapped out all functional requirements of all departments within Service Operations, to prioritize them and to come to a concrete implementation plan for 2022.

In order to draw up an implementation plan, Freestone took a number of factors into account:

• The functional requirements, specified by the SO departments
• Content clusters that divide the functional requirements into groups, so that a more efficient approach can be taken to the implementation of the tools.
• A number of conditions that also need to be fulfilled before the next steps can be taken.
• Input from the Archibus provider
• The strategic objectives of Bpost

All functional requirements were determined, using interviews, a template and workshops, in order to know their short-, medium- and long-term future needs.

In this way, the amount of functional requirements that each department needed soon became clear.

Based on this evaluation matrix, we could then draw up a realistic plan for the 2022 scope.

Deliverables:

• Index all functional requirements of all SO departments
• Roadmap/implementation plan 2021-2024
• Evaluation matrix
• Scope 2022: action plan